Vulcinity Privacy Policy

Last updated: September 8, 2026

This Privacy Policy explains how Vulcinity (“Vulcinity,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit vulcinity.com, shop with us, contact us, or otherwise use our services (the “Services”).

Personal Information We Collect

Depending on how you interact with the Services, we may collect:

• Contact information, such as your name, email address, phone number, billing address, and shipping address.

• Order and transaction information, such as products viewed or purchased, order history, discounts used, returns, and fulfillment details.

• Payment information. Payments are processed by Shopify and payment providers; Vulcinity generally receives transaction status and limited payment details rather than complete card numbers.

• Account and preference information, such as login details, saved preferences, marketing choices, product reviews, and content you submit.

• Device and usage information, such as IP address, browser and device information, cookie identifiers, pages viewed, referring URLs, interactions, and approximate location.

• Communications, including customer-service requests, emails, messages, and survey responses.

How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers and business partners such as Shopify, payment processors, shipping carriers, Klaviyo, analytics providers, advertising platforms, and social media services.

How We Use Personal Information

We may use personal information to:

• provide the Services and process payments, orders, shipping, returns, and customer support;

• create and maintain customer accounts;

• send transactional messages and, with consent where required, marketing messages;

• personalize content, product recommendations, and promotions;

• measure store performance, understand customer behavior, and improve our products and Services;

• detect fraud, abuse, automated traffic, security incidents, and violations of our terms;

• comply with legal obligations, enforce agreements, and protect customers, Vulcinity, and others.

Cookies, Analytics, and Advertising

We and our providers may use cookies, pixels, local storage, and similar technologies to keep the store functioning, remember preferences, measure performance, understand how visitors use the Services, and support marketing. These technologies may be provided by Shopify, Klaviyo, Google, Meta, TikTok, Pinterest, and other partners enabled on the store.

You can manage available choices through our cookie banner or privacy controls, where offered, and through your browser or device settings. Blocking some technologies may affect site features. Where required by law, we request consent before using non-essential technologies.

How We Disclose Personal Information

We may disclose personal information to:

• vendors and service providers that support ecommerce hosting, payments, fraud prevention, order fulfillment, shipping, customer support, email and SMS delivery, analytics, advertising, reviews, and information security;

• business and marketing partners when needed to provide requested services or, where permitted, measure and personalize advertising;

• legal and safety recipients when reasonably necessary to comply with law, respond to valid legal process, enforce our terms, or protect rights and safety;

• transaction participants in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.

We do not sell personal information for money. Some privacy laws may treat certain analytics or personalized advertising disclosures as “sale,” “sharing,” or “targeted advertising.” Where applicable, you may opt out using the privacy choices available on our site or by contacting us.

Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve Shopify services. Your information may be processed in countries other than your own. Learn more in Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

Email and SMS Choices

You can unsubscribe from marketing emails using the link in any marketing message. You can opt out of marketing text messages by replying STOP. Even after opting out of marketing, we may send non-promotional messages about transactions, security, or our ongoing business relationship.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to restrict or object to certain processing; to withdraw consent; or to opt out of sale, sharing, or targeted advertising. You may also have the right to appeal a decision or use an authorized agent.

To submit a request, email info@vulcinity.com. We may need to verify your identity and request details before responding. We will not discriminate against you for exercising an applicable privacy right. You may also complain to your local privacy or data-protection authority.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with law. Retention periods vary based on the type of information and why it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

Vulcinity and our providers may process information outside your state, province, or country. Where required, appropriate legal safeguards are used for international transfers.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.

Third-Party Links

The Services may link to third-party websites or platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technology, or legal obligations. The “Last updated” date shows when the latest revision took effect.

Contact Us

Vulcinity
8090 North Crimson Canyon Road
Prescott Valley, AZ 86315
United States

Email: info@vulcinity.com
Phone: 928-275-2068